You know the saying, “when mom is happy everyone is happy”? It’s similar to the relationship between landlords and tenants. When the landlord is clear about the “rules” but not overbearing then the tenants are happier. And when the tenants are happy the landlord is happy. Angry or ignored tenants may be less likely to maintain a clean house among other unattractive behaviors that you, the landlord, will have to deal with when the lease has ended. There are a few things that you can do to maintain a good relationship with your tenants. Remember to remain professional and treat this as a business (which it is). The Bigger Pockets Blog offers some tips that will contribute to your success as a landlord and help you keep those great tenants long term.
- RULES: Start strong at the beginning of the relationship/lease by stating clearly the rules you expect your tenants to follow. This will save you headaches and money in the future.
- QUALITY: The quality of the rental determines the quality of the interested tenants. Quality is directly related to price and price is directly related to tenants. Keep your rental in good shape and your tenants will be more likely to keep it in as good a shape as when they moved in.
- EXTERIOR: When tenants move in be sure that the rental is in immpecable condition. This will hopefully show the tenants how the house should be maintained.
- REPAIRS: Make sure you have a reliable list of contractors who can fix problems that may arise as quickly as possible.
- CHECK IN: 1 month after move-in, call your tenants to see how they are doing. Also a couple times a year stop by to change the furnace filter and make sure the property is being cared for properly.
- GIFT: This struck me as odd when I first read it but if you really think about it, it’s a bonus for you too. If you give your tenants a $25 gift card to a home improvement store, the tenants will be able to contribute to the rental. It’s also a nice way to maintain your relationship with tenants.
- CONTACT: After they move in send them a letter or postcard with your contact information and welcome them to their new home.
- FEES: Don’t be too lenient in the beginning about late fees. Tenants will find it easier to take advantage of you if you waive late fees for the first few months. This trains them to pay late with no consequences.
These are just a few of things you can do as a landlord. Some you may already do and others you may not even have thought of (like a gift). Let us know how we can help too – we have lots of marketing resources and knowledge to share!